Solidgate is a payment processing and orchestration platform that helps thousands of businesses to accept payments online. We develop cutting-edge fintech solutions to facilitate seamless payment processing for merchants across 150+ countries, spanning Europe to LATAM, the USA to Asia. We are proud to be a part of the history of every company we work with - our infrastructure gives a quick scale to new markets and maximizes revenue.

Key facts:

• Offices in Ukraine, Poland, Cyprus
• 200+ team members
• 200+ clients went global (Ukraine, US, EU)
• Visa and Mastercard Principal Membership
• EMI license in the EU

Our advantages:

• Fintech — fast-growing industry
• the opportunity to do business with large Western tech companies (USA, Europe)
• challenges and direct impact on business scaling, on product metrics — here, you can propose and implement
• a team united by a common goal, vision, and values
• opportunity for development and growth, a personal career plan for each employee

• implement your own solutions in organizing the technical support of the office and employees; 
• work in a modern office in the city center, equipped with various devices (MacOS, LinuxOS, Windows Workstations); 
• use a task management ticketing system (Jira) for convenient time planning.
  

Tasks you will work on:

• supporting and monitoring office network equipment, access control systems, and network monitoring; 
• managing office equipment inventory and employees' work devices; 
• overseeing employee access permissions and corporate licenses; 
• configuring software on work devices and providing technical support to employees; 
• offering technical assistance for corporate events: event recording, online broadcasting, microphone and camera setup, etc.; 
• ensuring uninterrupted operation of network equipment and office technology (UPS, Starlink, etc.)l 
• managing corporate software licenses and access to corporate portals; 
• administering Google Workspace and Gmail; 
• setting up and maintain technical tools for conference calls (video/audio).

What you need to join us: 

• at least 1 year of commercial experience as a HelpDesk Engineer;
• strong communication, organizational, and punctuality skills; 
• experience with MacOS, Unix (Linux), and Windows WorkstationsOS (installation, configuration, troubleshooting, updates); 
• networking experience (RouterOS, VLAN management, IPsec, DNS, etc.); 
• experience with Google Workspace Administration, Gmail, Microsoft Office 365, and Jira/Confluence Administration.

Competitive corporate benefits:

• more than 30 days off during the year (20 working days of vacation + days off for national holidays)
• health insurance and corporate doctor
  
• free snacks, breakfasts, and lunches in the office
• full coverage of professional training (courses, conferences, certifications)
• yearly performance review 
• sports compensation
• competitive salary
• the ability to work remotely
• Apple equipment

📩 Ready to become a part of the team? Then cast aside all doubts and click "apply".