Solidgate is a payment processing and orchestration platform that helps thousands of businesses to accept payments online. We develop cutting-edge fintech solutions to facilitate seamless payment processing for merchants across 150+ countries, spanning Europe to LATAM, the USA to Asia. We are proud to be a part of the history of every company we work with - our infrastructure gives a quick scale to new markets and maximizes revenue.

Key facts:
- Offices in Ukraine, Poland, Cyprus
- 190+ team members
- 200+ clients went global (Ukraine, US, EU)
- Visa and Mastercard Principal Membership
- EMI license in the EU

Our advantages:

• Fintech — fast-growing industry
• the opportunity to do business with large Western tech companies (USA, Europe)
• challenges and direct impact on business scaling, on product metrics — here, you can propose and implement
• a team united by a common goal, vision, and values
• opportunity for development and growth, a personal career plan for each employee

Currently, we are seeking a proactive and initiative-driven Billing Operations Specialist who will immerse in Solidgate's internal processes and be ready to optimize them, ensuring our clients receive the best payment solution in the market.

Your tasks will be:

• conducting technical onboarding for new clients in the Solidgate system
• supporting processes related to Solidgate's payment services
• building new processes and optimizing existing ones
• configuring payment routing
• active collaboration with product and technical teams within the company
• communication with technical support from partner banks
• managing straightforward analytical queries from clients
• identifying and resolving anomalies in the payment process

Our expectations from the candidate:

• you are currently studying in the field of "Applied Mathematics/System Analysis" or related specialities
• 0.5+ years of experience in finance/data analytics/auditing
• excellent communication skills, both written and verbal
• English proficiency at a minimum level of Upper-Intermediate
• knowledge of SQL and Python

Will be an advantage:

• you can work autonomously and productively at the same time
• you possess practical experience working with Tableau and Postman

Competitive corporate benefits:

• more than 30 days off during the year (20 working days of vacation + days off for national holidays)
• health insurance and corporate doctor
  
• free snacks, breakfasts, and lunches in the office
• full coverage of professional training (courses, conferences, certifications)
• annual performance review
• sports compensation
• competitive salary
• the ability to work remotely
• Apple equipment

📩 Ready to become a part of the team? Then cast aside all doubts and click "apply".

➡️ We are always open to recommendations of talented individuals!

If you want to recommend someone for one of our vacancies, you can do it here. In case of a successful hire, we'll provide you with a bonus!